E-Commerce is connected to so many areas of your business, from sales and marketing to customer service, operations and human resources. Beyond just creating an online sales platform, E-Commerce requires a comprehensive review of your business processes and seamless integration of all the technologies. involved.
We assist our clients with the different facets of E-Commerce to ensure all aspects align perfectly with the objectives and capabilities of your organization.
Our E-Commerce services include:
- Business models and E-Commerce strategy
- E-Commerce analytics
- User experience and conversion optimization
- Omnichannel strategies
- Catalogues , shopping carts, CRM, payment
- Product information management (PIM)
- ERP integration (products, inventory, orders, transactions, etc.)
- Process automation
- Data intelligence
- CRM and complete view of customer
- Segmentation and personalization
- Customer acquisition, conversion and retention